The $5.00 Button
We’ll send you $5.00 by mail just for reading our message It’s not a gimmick. Just read the text and click the button below.
A COMPARISON CHART, OF A TYPICAL PLUMBING SERVICE CALL,
(US, COMPARED TO OTHERS)
FROM START TO FINISH.
1. YOUR INITIAL PHONE CALL AND THE FREE ESTIMATE
Other Plumbing Company
Sometimes, you get an after hours answering service, receptionist who lacks plumbing knowledge, or worst, an answering machine, of which all three, lack the ability to diagnose, or give a free estimate.
Always a real plumber, to answer questions, diagnose the problem and give you a free estimate, ANYTIME!
2. TRIP CHARGE
Definition: A fee, sometimes charged by companies, to drive to your property
Other Plumbing Company
Some companies always charge this fee and some companies waive it, if you accept their price AND let them do the work.
NEVER, THAT’S IT. NEVER!
3. PLUMBERS ARRIVAL, AT YOUR HOME, OR PROPERTY
At this stage, if you’re lucky enough, to have (AVOIDED THE TRIP CHARGE, AND OR THE ESTIMATE CHARGE) then you have so far, experienced the same type of service, that we at Conner Plumbing give.
HERE IS WHERE OTHERS (THE FLAT RATE) sometimes called (UP FRONT PRICING) COMPANIES, GO IN THE OPPOSITE DIRECTION FROM US.
They will almost always ask you, if they can sit at a table with you, where they can open THE FLAT RATE BOOK. The book opens and there are usually two columns. One column, has a lower price, and the other, a higher price. The plumber then becomes, THE SALESMAN. He wants to get you, to join his company’s membership club. He has been trained, in how to do it. He begins, by showing you the column, with the higher price. “No worries, he says, we have a second column, made just for you.” He goes on to explain to you, that the column with the discounted price, is reserved for special customers, who are members of (THE PLUMBING COMPANIES, SPECIAL MEMBERS CLUB). This club, comes with some, so called perks, for example, they will, on this very day, not only repair the problem you called them for, but also, do an entire inspection, of your homes plumbing. To make the offer even better, they will return once a year and do the inspection again.
We Introduce ourselves to you. Find the plumbing problem you have. Answer, as many questions as you have, about the situation, that includes, how much we charge per hour, how many hours it will take. How much each part costs, and why they are needed. All without charging you for it. No clubs to join. We don’t inspect your entire plumbing system, unless that’s why you called us. We only have one price. We don’t need your signature. We don’t start the job, until you’ve had time, to turn over as many rocks as you need, to be satisfied, that you’re getting, not only a fair price, but a good understanding, of what’s happening. THAT’S IT. WE CALL IT (TRANSPARENCY) At which time, they will also flush* your water heater for you. The cost of this lower priced column and this (free inspection) has a price. Meaning to get it, you must join the club and usually PAY A YEARLY DUE. We can’t tell you how many people fall for this sales pitch, but it is a lot. These plumbers are pressured to sell this membership to you, they compete at work, for the most sales, they are rewarded for it and you the customer, are the ones funding the whole thing. When they do the inspection, they are under pressure, to find something and get you to pay them to fix it, because if they don’t, it’s called, a LOST SALE.
3. Bottom Line
Here is our small print.
1. LABOR CHARGES
If it takes us longer than we thought, we won’t charge a penny more. IF IT TAKES LESS TIME THAN WE THOUGHT, EVEN 15 MINUTES LESS, YOU WILL SEE THAT 15 MINUTES, TAKEN OFF THE BILL. After all, why would we want paid, for hours we never earned.
2. MATERIAL CHARGES
We will list the individual cost, of each part we use, to repair your plumbing problems. We will also explain, even prove, the reasons we need to replace them.
Here is their small print.
If it takes them longer than they thought, they won’t charge a penny more either, just like us, However, IF IT TAKES THEM LESS TIME THAN THEY THOUGHT, EVEN 15 MINUTES LESS, YOU WON’T SEE THAT 15 MINUTES, TAKEN OFF THE BILL. They will get paid for hours, they never earned.
They don’t list material and labor separately. It is hidden within the cost. That is how flat rate works. It is after all, ONE FLAT RATE. There is no transparency, regarding the cost of parts, or labor.